Since 2020, we have stayed behind the value of our products. That’s why for our customers, if you are not pleased with your item, you can send off it back to us, with no queries asked. Our return and exchange policy is applicable for 3 days from when the article was shipped, and make sure the original tags are attached, and has not been damaged.

INTERNATIONAL CUSTOMERS:

Returns & Exchanges Instructions

For international customers, there are greater shipping expenses, so we need to make sure you love the article you’ve purchased. We greatly recommend that you verify sizing and order details with our customer service crew prior to placing the order. You will be liable for all freight and duty charges involving to a returned shipment. If a shipment is returned undelivered, we will credit the price of the order less freight rates in both directions. For any other concerns, or additional help please make out to our customer service unit via Live Chat, support@leatherfactoryshop.com, or calling +1 (210) 943-3934.